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Contact a specialist through the Telemedicine service from Visa
Take care of your health in Ukraine and abroad with the Telemedicine service from Visa
Telemedicine is a service aimed at supporting and caring for the health and psychological well being of Ukrainians. Currently, Visa aims to assist as many customers as possible in taking care of their own health and the health of their beloved ones. Therefore, we have expanded the Telemedicine program for all Visa cardholders.
MEDICAL ASSISTANCE
For Visa Platinum, Visa Signature and Visa Infinite premium cardholders
It doesn't matter where you are — in Ukraine or abroad. Thanks to the Telemedicine service, you can get advice and help from Ukrainian doctors in any country.
You can communicate with a family doctor or a specialist (therapist, pediatrician, urologist, gynecologist, surgeon, gastroenterologist, dermatologist, proctologist, orthopedist, neurologist, traumatologist) through the program.
According to the level of your card you get:
- with Visa Platinum — 5 free consultations per year
- with Visa Signature — 10 free consultations per year
- with Visa Infinite — an unlimited number of free consultations per year
How to make an appointment and use a free consultation?
PSYCHOLOGICAL HELP
Working with a psychologist is a significant manifestation of self-care, an opportunity to feel the moment, focus on sensations and slow down your rhythm.
For all Visa cardholders
Together with the Ukrainian Union of Psychotherapists and the Family Psychotherapy Section, we strive to help as many people as possible. Psychologists of the program work with a wide range of problems — from childhood trauma to dealing with panic attacks and anxiety.
With any Visa card, you can use 3 free consultations per year**.
How to make an appointment?
- Go to the VisaUkraine chatbot and register.
- Select "Telemedicine" in the chatbot menu.
- Select the "Psychological Support" direction.
- Specify the desired date and details of the appointment.
- Get an appointment.
Get to know specialists who provide psychological support:
Specialist in Psychology
Psychotherapist, Psychologist
Psychotherapist, Psychologist
Specialist in Psychology, Child and Family Psychologist
Specialist in Psychology
Master of Psychology, Family Psychologist
Master of Psychology
Master of Psychology
Nutritionist consultation
3 free expert consultations per year**
Wherever you are, take care of your health with Telemedicine service from Visa!
Telemedicine service from Visa is not a medical service and is not a method of prevention, diagnosis, treatment, and rehabilitation.
Visa is not responsible for your health. All services for the organization of telemedical consultations are provided by the partner of the Telemedicine service. Do not self-medicate, seek professional help from doctors.
** The Psychological Support service is available to all Cardholders. Visa Infinite Cardholders may choose up to three services per calendar year, consisting of psychologist and/or nutritionist consultations.
The number of consultations is allocated per Cardholder.
How to connect a chatbot?
Who exactly organizes the medical support?
All services for the organization of telemedical consultations are provided by Medikit. Medikit provides online communication with leading doctors of the country who work in the best private and public medical institutions of Ukraine.
Contact Information
«MEDIKIT» LLC, 14A Bulvarno-Kudryavska St., office 26, Kyiv, +38 (044) 233 62 50. www.medikit.ua
Telemedicine: FAQ
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The service is available to everyone subject to 3 conditions:
- Be the owner of a Visa card;
- Register in Visa ChatBot and add a Visa card;
- Go to the Medikit platform to receive the service (the first time you use it, you need to go through a quick registration on the platform).
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The number of consultations on medical issues is determined exclusively by the card level.
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The cost of all consultations provided by the level of the card is included in the annual cost of servicing the Visa card.
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No. Service and access to the Telemedicine service package will be provided at the highest card level.
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Yes, they can.
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General practitioners include therapists, pediatricians, and family medicine doctors.
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Doctors of narrow specialties include neurologists, endocrinologists, dermatologists, cardiologists, urologists, gynecologists, otolaryngologists, gastroenterologists, pulmonologists, and other areas of medicine.
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In the Medikit chatbot in the chat format or on the Medikit platform in the mode of a phone or video call.